Voice scripts start with a top level
app element that is used to wait for inputs and provide responses when a script is launched. This element consists of a set of
choice elements representing a top-level menu. Using an id at the top-level as
launch is used to respond to the user when the script is launched, and a top-level id of
close is used to tell the app what phrases should be used to end a conversation session.
For example, a conversational script looks like the below:
<app> <choice id="launch"> <sayOne> <say>Greetings<say> <say>How can I help?<<say> </sayOne> </choice> <choice id="close"> <expecting>Thanks</expecting> </choice> <choice> <expecting>Whats next on my list</expecting> <say>You need to call Jack</say> </choice> ... </app>
By default, apps respond on being launched with one of the following:
- Yes. How can I help?
- Hey. Need me?
- Yup. I am here.
Additionally, the following are used to close conversation sessions by default:
- I am good
- No I am good
- Thank you
Voice scripts access session variables or services provided by the app by providing expressions in the form